Time is valuable. Thus refunds are not available if a call is missed or cancelled after payment. As emergencies do occur, mentorship clients may reschedule one (1) session. 24-hour notice is required to reschedule a mentorship call. Should a 24-hour cancellation or rescheduling notice not be given, refunds not available. In the unlikely event that the mentor is injured or becomes too ill to perform services, a portion of payment will be returned to mentee.
Refund schedule if mentor sick or injured as follows:
If mentor needs to cancel Clarity Call or Empath Support session and mentor is unable to reschedule, full payment will be returned to mentee.
If mentor needs to cancel a 7-Week Support session, mentor will reschedule. Following the initial call, if mentor is unable to complete any remaining calls, repayment will be made by percent. Example: If mentor cancels 3 calls and cannot reschedule, 3/4th of payment will be returned. If mentor cancels 2 calls and cannot reschedule, 2/4th of payment will be returned.